CONTACT US

Need help with your personalized gift order, product details, shipping, tracking, returns, or customization request? Our support team is here to help.

Best Custom Gifts is an online store operated by Reachary Limited. Please review the contact information below and contact the correct support channel so we can assist you faster.

  • Email:

    support@bestcustomgifts.com
    We usually respond within 1 business day.

  • Support Time

    Mon–Fri 9:00 AM–5:00 PM Central Time (CT)

  • U.S. Customer Support Phone

    +1 (279) 277-2979

  • Company Information

    Business Operator: Reachary Limited
    Business Address: Office Unit B on 9/F, Thomson Commercial Building, 8 Thomson Road, Wan Chai, Hong Kong
    Business Operations: Registered in Hong Kong, Customer Support based in the United States

Returns & Replacements: Because our products are personalized and made to order, please contact support@bestcustomgifts.com before returning any item. Once your request has been reviewed and approved, we will provide the appropriate return address and return instructions by email.