Engagement Ornament - Custom Map & Photo Gift Heart-shaped Ceramic Ornament
Size Chart – Ceramic Ornaments-2 Side Print-Heart
Damaged, defective, misprinted, or incorrect items may qualify for a refund or replacement within 30 days of delivery. Orders may be canceled or modified within 2 hours of purchase. After this window, production may already have started.
Engagement Ornament - Custom Map & Photo Gift Heart-shaped Ceramic Ornament
Engagement Ornament - Custom Map & Photo Gift Heart-shaped Ceramic Ornament
Most products at BestCustomGifts.com are personalized and made to order. Production and delivery times vary by product type. The estimates below apply to U.S. orders only.
| Product Group | Production Time | U.S. Shipping Time | Estimated Total Delivery | Estimated U.S. Shipping Fee |
|---|---|---|---|---|
| Standard POD | 1-3 business days | 5-7 business days | 6-10 business days | $4.99 first item + $1.99 each additional item |
| Drinkware | 1-4 business days | 5-7 business days | 6-11 business days | $6.99 first item + $4.99 each additional item |
| Premium Apparel | 2-6 business days | 5-8 business days | 7-14 business days | $5.99 first item + $2.99 each additional item |
| Oversized Special | 3-7 business days | 7-12 business days | 10-19 business days | $7.99 first item + $4.99 each additional item |
Business days are Monday through Friday and do not include weekends or public holidays. Shipping time begins after production is completed and the package has been handed over to the carrier.
- Shipping fees: The exact shipping cost will be calculated and displayed at checkout before payment. If your order includes products from different shipping profiles, shipping may be calculated separately.
- Cancellation & modification: Orders may be canceled or modified within 2 hours of purchase only.
- Tracking: A tracking number will be emailed once your order has shipped. Please allow some time for the carrier to scan and update tracking information.
- Returns & replacements: Eligible issue-based requests must be submitted within 30 days of delivery.
Because most products are personalized and made to order, we do not accept returns or exchanges for change of mind, wrong size selection, incorrect personalization details, or personal preference.
If your item arrives damaged, defective, incorrect, misprinted, missing, or materially different from what you ordered, please contact us with your order number and clear photos or other proof so we can review your case.
Approved refunds are processed within 1-3 business days after approval. Your bank, card issuer, or payment provider may take an additional 5-10 business days to post the refund to your account.